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Terms and Conditions

Welcome to RAAS Academy!

 Please read the following Terms and Conditions carefully before using our website or LMS (Learning Management System). By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions.

In this document, "RAAS Academy", "Company", "we", or "us" refers to the provider of the services, while "user", "you", or “customer” refers to the individual or entity using our services.

1. Acceptance of Terms

By accessing any part of our website, content, or LMS, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions. If you do not accept any of the terms, you are advised to cease using our website, products, or services immediately.

If a third party (such as an organization or another person) grants you access to our platform, that party assumes full responsibility for any liabilities or damages resulting from the access.

2. Usage Rights

RAAS Academy is the sole owner and operator of the website, its content, products, and services. Unless otherwise explicitly permitted, you may only use the site and its materials for personal and non-commercial purposes under specified conditions.

  • Materials (images, logos, designs, content) may not be used for commercial gain without written consent.
  • Users may print or download content for personal, non-commercial use.
  • Reproduction, distribution, transmission, or public display of any material from our platform is strictly prohibited.

3. Access and Availability

Any user with an internet connection can access certain free services. However, RAAS Academy is not responsible for any internet, hardware, or software costs incurred. The user is solely responsible for the functionality of their own equipment and connection.

Users will require login credentials to access paid or restricted areas. We reserve the right to grant or revoke access at our discretion if a user violates these Terms.

4. Third-party Services

We collaborate with third-party service providers to enhance functionality. By accepting these Terms, you also agree to abide by the terms of these providers. RAAS Academy is not liable for disruptions caused by third-party services.

5. Use of Cookies

We use cookies to store, manage, and retrieve data to improve your browsing experience. Some cookies may come from third-party advertising or analytics partners. By using our website, you consent to the use of cookies.

6. User Conduct

When registering or enrolling in a course/program, users agree to:

  • Not create multiple accounts.
  • Comply with these Terms and any program-specific policies.

Users shall not:

  • Copy, redistribute, or modify any RAAS Academy content for commercial purposes.
  • Share or upload any unauthorized, illegal, obscene, or defamatory content.
  • Use bots, scripts, or automated tools to access or manipulate the platform.

7. Intellectual Property

All content available on RAAS Academy’s platform is copyrighted and owned by RAAS Academy or its affiliates. Any unauthorized use constitutes copyright infringement.

If your copyrighted work appears on our platform without authorization, you may contact us with:

  • A description of the copyrighted work.
  • Location of the infringing material on our site.
  • Proof of ownership or authority.
  • Contact information.
    We will respond appropriately upon verification.

8. User-Generated Content

RAAS Academy does not pre-screen user comments or content. Such content reflects the views of the user and not of RAAS Academy. However, we reserve the right to:

  • Remove comments that are offensive, unlawful, or violate third-party rights.
  • Monitor and manage posted content on any of our digital forums or social media platforms.

By posting, you grant RAAS Academy the right to use, reproduce, and publish your contributions.

9. Linking Policy

Users must obtain written permission before linking to our website. We may request removal of such links at any time. Linking to our site:

  • Should not misrepresent RAAS Academy.
  • Must not connect our content with inappropriate, offensive, or illegal websites.
  • Should not imply endorsement where none exists.

10. Transactions & Payments

By making a transaction on our website:

  • You agree to the terms of that transaction, including payment, subscription timelines, processing fees, and taxes.
  • No warranties are provided regarding our products or services unless stated in writing.
  • RAAS Academy reserves the right to modify pricing, limit orders, or refuse service at its discretion.

11. Platform Security

Users must not:

  • Attempt unauthorized access to accounts or features.
  • Hack, tamper, or disrupt the functionality of the platform.
  • Upload harmful software (viruses, trojans, worms).
  • Advertise or spam users.
  • Post illegal, explicit, or misleading content.

Violations may lead to civil or criminal prosecution, and RAAS Academy will cooperate with law enforcement as necessary.

12. Termination of Access

RAAS Academy may, at its discretion, suspend or terminate user access to the platform without prior notice if:

  • The user violates any part of these Terms.
  • Intellectual property rights are infringed.
  • Unauthorized content is uploaded.
  • User conduct is inconsistent with the platform’s standards.

We reserve the right to retain user data even after termination.

13. Career Services Terms

RAAS Academy may collect and use personal information from job seekers only for recruitment and management purposes. This data will be:

  • Used strictly for hiring purposes.
  • Maintained securely and kept up to date.
  • Accessed only by authorized personnel.

We may contact job seekers via phone, email, or other communication channels.

14. Updates and Changes

We may update our platform and Terms of Service at any time. These updates may:

  • Add or remove features.
  • Change the appearance or functionality of services.
  • Be subject to the same Terms and Conditions.

We are not obligated to maintain or restore previous features or versions.

15. Dispute Resolution

To resolve a dispute, a Notice of Dispute must first be sent. Within 60 days, we will attempt informal negotiations. If unresolved after this period, either party may initiate arbitration.

Any dispute not resolved within 60 working days via support may be escalated to our Grievance Officer.

Grievance Officer: Mr. Ajay Kandimalla

Email: contact@raasacademy.com 

16. Entire Agreement

These Terms constitute the complete agreement between you and RAAS Academy. Any additional terms must be agreed upon in writing. You may not transfer your rights or obligations under this agreement to another party.

By using this website, enrolling in a program, or submitting a form, you acknowledge and agree to receive communications (SMS, email, or calls) via third-party platforms for promotional or informational purposes.